Privacy Policy

Precise Cleaning Limited ("we", "us", "our") is committed to protecting your privacy and personal data. This policy explains what we collect, how we use it, and your rights under UK GDPR and the Data Protection Act 2018.

1. Who we are

Precise Cleaning Limited, 26 Peveril Street, Radford, Nottingham, NG7 4AL. Contact: info@precisecleaningltd.com · 07832 408348.

2. What we collect

• Contact details (name, email, phone, postcode) you give us when requesting a quote or applying for a job.
• Job details (property type, services required, preferred dates, optional photos).
• Application details (CV, work history) submitted via our Careers page.
• Basic analytics (pages visited, device type) via cookies if you consent.

3. How we use your data

• To prepare and send you a quote.
• To deliver the cleaning service you've booked.
• To consider you for employment if you apply for a role.
• To send service-related communications (not marketing unless you opt in).
• To improve our website and services.

4. Lawful basis

We rely on the lawful bases of contract, legitimate interest, and consent (for marketing and non-essential cookies).

5. Sharing your data

We do not sell your data. We share it only with trusted service providers (hosting, email, payments) who process it on our instructions and under contract. We may disclose data if required by law.

6. Retention

We keep enquiry data for 24 months, job records for 7 years (HMRC requirements), and unsuccessful application data for 12 months.

7. Your rights

You have the right to access, correct, delete or restrict processing of your personal data, and to object or request portability. Contact us at the email above to exercise these rights. You may also complain to the ICO (ico.org.uk).

8. Cookies

We use a small number of essential cookies for the website to function, and optional analytics cookies you can accept or decline via our cookie banner.

9. Changes

We may update this policy from time to time. Material changes will be highlighted on this page.